Store Support

The Home Depot; Fair Lawn (CT); On-site; USD 22,000 - 25,000; Full time

Job summary

The Home Depot in FAIRLAWN, OH is seeking store support associates to help ensure smooth order fulfillment and excellent customer service. Roles may include assisting customers in the lot, directing to departments, answering questions on order status, and handling basic administrative tasks with a focus on accuracy and integrity.

Positions include office, order fulfillment, lot, and customer service representative duties.

Qualifications

• Store support roles focus on order fulfillment and customer inquiries.
• Strong attention to detail and time management.

Responsibilities

• Assist customers with order status and product information.
• Direct customers to store departments or merchandise as needed.
• Provide administrative support and cash handling compliance when required.

Job description

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

FAIRLAWN

State

OH

Job Type

Store Support

Pay Range

$16.50 - $18.50