Store Support

The Home Depot; Woodland Hills (AR); On-site; USD 42,000 - 46,000; Full time

Job summary

The Home Depot in Woodland Hills, CA is hiring for Store Support roles. These positions focus on non-sales functions such as order fulfillment, assisting customers in the lot, and performing administrative tasks with minimal supervision.

Typical roles include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative. Join a team dedicated to customer satisfaction and store operations efficiency.

Qualifications

• Experience in retail or customer service is preferred.
• Ability to work with minimal supervision.

Responsibilities

• Assist customers with order status and store queries.
• Support order fulfillment and cashier-related tasks.
• Collaborate with associates and vendors to maintain store operations.

Skills

Customer service

Time management

Attention to detail

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

WOODLAND HILLS

State

CA

Job Type

Store Support

Pay Range

$20.00 - $22.00