Store Support

The Home Depot; Union City (AR); On-site; USD 28,000 - 30,000; Full time

Job summary

The Home Depot in Union City, CA is seeking a Store Support Associate to help with order fulfillment, customer assistance in the lot, and administrative tasks. This role requires teamwork with store associates and vendors to maintain a smooth shopping experience for our customers.

Candidates should be detail-oriented with strong time-management skills and a commitment to outstanding customer service while supporting store operations and safety standards.

Qualifications

• Non-sales functions across store operations.
• Strong time-management and attention to detail.
• Ability to work with associates, vendors, and customers.

Responsibilities

• Assist customers with order status and inquiries.
• Support order fulfillment and parcel pickup in-store.
• Provide administrative services as needed by the store.
• Assist with cash handling and program compliance.
• Direct customers to store departments or merchandise as required.

Job description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

UNION CITY

State

CA

Job Type

Store Support

Pay Range

$20.00 - $22.00