Store Support

Home Depot; Tulsa (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Tulsa, Oklahoma, seeks associates for Store Support positions. Responsibilities include customer order fulfillment, administrative tasks, and providing support to other associates. Candidates must be detail-oriented and demonstrate strong time management skills. This role requires integrity and cooperation with team members to enhance customer satisfaction.

Qualifications

• Detail-oriented with time management skills.
• Ability to work cooperatively with others.
• Demonstrates integrity and responds to operational concerns.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot or provide administrative services.
• Handle cash management and program compliance.

Job description

Overview

• Associates in Store Support positions are responsible for a variety of non-sales functions.
• This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services.
• Direct customer or vendor interaction is sometimes required for these positions.
• Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction.
• Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills.
• They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities.
• Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.