Store Support

The Home Depot; Tampa (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Florida is seeking Associates in Store Support positions. These roles are vital for ensuring customer order fulfillment and providing administrative support. Responsibilities include assisting customers, managing cash, and maintaining high customer satisfaction. Candidates should be detail-oriented, demonstrate strong time management skills, and work effectively both independently and as part of a team. This is an excellent opportunity for individuals who value customer service and integrity.

Qualifications

• Must work cooperatively with other associates and vendors.
• Demonstrated time management skills required.
• Proficiency in handling cash management and customer inquiries.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot or provide administrative services.
• Respond to customer questions about product order status.

Skills

Time management

Detail-oriented

Customer service

Cooperative teamwork

Job description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.