Store Support

The Home Depot; Summerville (AL); On-site; USD 30,000 - 42,000; Full time

Job summary

The Home Depot in Summerville, SC is seeking a Store Support Associate to handle a variety of non-sales duties including order fulfillment, customer assistance in the lot, and administrative tasks. This role emphasizes accuracy, time management, and teamwork to ensure a positive shopping experience.

You will work with customers, vendors, and other associates to support store operations, maintain cash-handling integrity, and ensure program compliance.

Responsibilities

• Non-sales duties including order fulfillment and assisting customers in the lot
• Administrative tasks and program compliance to support store operations
• Cash handling responsibilities and cooperation with associates, vendors, and carriers

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

SUMMERVILLE

State

SC

Job Type

Store Support