Store Support

The Home Depot; Seneca (AZ); On-site; USD 19,000 - 22,000; Full time

Job summary

The Home Depot in Seneca, SC is seeking Store Support associates who perform a variety of non-sales functions to keep the store running smoothly. You may help with order fulfillment, assist customers in the lot, and provide administrative services while collaborating with associates, vendors, and carriers.

Roles focus on delivering outstanding customer satisfaction, handling store operations with attention to detail, and maintaining integrity under supervision and across store objectives.

Responsibilities

• Associates perform non-sales functions including order fulfillment, assisting customers in the lot, and providing administrative services. They interact with customers, vendors, and carriers, aiming for the highest level of customer satisfaction.

Job description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

SENECA

State

SC

Job Type

Store Support