Store Support

The Home Depot; Simpsonville (SC); Sur place; USD 30 000 - 40 000; Plein temps

Résumé du poste

A leading home improvement retailer is seeking Associates in Store Support positions to ensure outstanding customer order fulfillment. This role includes directing customers, providing administrative services, and requires strong interpersonal skills. Successful candidates must be detail-oriented, demonstrate integrity, and work cooperatively within a team. Responsibilities also include handling cash management and program compliance. Join a dynamic team to enhance customer satisfaction and support key operational tasks.

Qualifications

• Must work cooperatively with other associates and vendors.
• Demonstrate a high level of integrity at all times.
• Be detail-oriented with time management skills.

Responsabilités

• Ensure outstanding customer order fulfillment experience.
• Direct customers to store departments and answer questions.
• Handle cash management and program compliance.

Connaissances

Detail-oriented

Time management

Interpersonal skills

Description du poste

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.