Store Support

The Home Depot; San Jose (CA); On-site; USD 28,000 - 31,000; Full time

Job summary

The Home Depot in San Jose, CA is looking for a Store Support associate to help with order fulfillment, customer assistance, and administrative tasks. This non-sales role requires reliability, attention to detail, and teamwork to maintain a smooth store operation.

You will interact with customers and support the lot, ensuring accurate order status while working with associates and vendors to meet store objectives.

Qualifications

• Non-sales role focusing on store operations and customer service.
• Requires time management, attention to detail and integrity.

Responsibilities

• Assist with order fulfillment and customer inquiries.
• Provide administrative support and cash handling as needed.
• Coordinate with associates, vendors, and carriers to ensure smooth store operations.

Job description

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

SAN JOSE

State

CA

Job Type

Store Support

Pay Range

$20.50 - $22.50