Store Support

The Home Depot; Escondido (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

The Home Depot in Escondido, CA is seeking a Store Support Associate to assist with non-sales functions and customer service. You will support order fulfillment, help customers in the lot, and perform administrative duties as needed.

Direct interaction with customers or vendors may occur to ensure a seamless shopping experience. Ideal candidates demonstrate strong time management, integrity, and the ability to work with team members and other departments to meet store objectives while

Qualifications

• Non-sales functions in store operations.
• Assists customers in the lot and with administrative tasks.
• Direct customer or vendor interaction may be required.
• Handles product order status inquiries and cash management.

Responsibilities

• Support order fulfillment and customer service processes.
• Assist customers and colleagues to ensure smooth store operations.
• Maintain accuracy in cash handling and program compliance.
• Demonstrate integrity and time management in a fast-paced environment.

Skills

Customer service

Order fulfillment

Cash handling

Time management

Job description

Job Description

Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

ESCONDIDO

State

CA

Job Type

Store Support

Pay Range

$20.00 - $22.00