Store Support

The Home Depot; Chico (AL); On-site; USD 28,000 - 30,000; Full time

Job summary

The Home Depot in Chico, CA is seeking a Store Support Associate to help ensure accurate order fulfillment, assist customers in the lot, and handle administrative tasks. You will work with teammates, vendors, and customers to maintain store operations and deliver a high level of service.

Responsibilities include assisting customers with order status, directing customers to departments, and supporting cash handling and compliance processes under supervision. This is a non-sales, store-based role.

Responsibilities

• Assists customers with order status and directs customers to departments.
• Supports non-sales tasks such as order fulfillment, lot assistance, and administrative duties.
• Works with associates, vendors, and customers to maintain store operations and service quality.

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

CHICO

State

CA

Job Type

Store Support

Pay Range

$20.00 - $22.00