Store Support

The Home Depot; Fremont (AL); On-site; USD 28,000 - 31,000; Full time

Job summary

The Home Depot in Fremont, CA is seeking a Store Support Associate to help fulfill customer orders, assist customers on the floor, and provide administrative support. You may direct customers to departments, answer questions on order status, and coordinate with vendors to ensure smooth operations.

This role emphasizes reliability, detail orientation, and strong time management, contributing to excellent customer service in a busy store environment.

Qualifications

• Customer-focused with ability to assist in order fulfillment
• Strong time management and attention to detail

Responsibilities

• Assist customers with order status and product inquiries
• Support store operations including order fulfillment, cashierless tasks, and administrative duties

Job description

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

FREMONT

State

CA

Job Type

Store Support

Pay Range

$20.50 - $22.50