Store Support

The Home Depot; Parker (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Parker, Colorado is seeking associates for Store Support positions. Responsibilities include assisting customers, ensuring order fulfillment, and helping with administrative tasks. Successful candidates will demonstrate strong time management skills, work well with others, and maintain a high level of integrity. This role is crucial for delivering exceptional customer service and fulfilling operational needs within the store.

Qualifications

• Detail-oriented and able to manage time effectively.
• Ability to work cooperatively with others and with minimal supervision.
• Strong integrity and customer service focus.

Responsibilities

• Assist customers in store and ensure orders are fulfilled.
• Handle customer inquiries and provide administrative support.
• Support the operational responsibilities of the store.

Job description

Job Description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Applications are accepted on an ongoing basis