Customer Service/Sales

The Home Depot; North Bergen (NJ); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health care benefits

401K

Paid time off

Success sharing bonus

Success sharing bonus

Job summary

A leading home improvement retailer in North Bergen is seeking Customer Service/Sales associates to provide exceptional service and assist customers in their shopping experience. This role requires an ability to understand customer needs and maintain product knowledge across various departments. Ideal candidates should be friendly, safety-conscious, and able to work in a cooperative team environment. Benefits include comprehensive healthcare, 401K, paid time off, and a bonus for success.

Qualifications

• Ability to provide fast and friendly customer service.
• Skills in assessing customer needs and making recommendations.
• Knowledge of store products and departments.

Responsibilities

• Provide assistance to customers in assessing their needs.
• Maintain the cleanliness and safety of assigned areas.
• Cooperate with department supervisors and other associates.

Skills

Customer service skills

Sales expertise

Knowledge of products

Safety awareness

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Benefits

Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers.