Customer Service/Sales

The Home Depot; Woodbridge Township (NJ); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

health care benefits

401K

ESPP

paid time off

success sharing bonus

Job summary

The Home Depot in Woodbridge Township, NJ, is hiring for Customer Service/Sales associates. You will greet customers, assess needs, recommend products, and help close purchases while maintaining a safe, organized store environment.

Training across departments is provided to build product knowledge and service excellence. Successful associates work with department supervisors and other teams to ensure a positive shopping experience.

Qualifications

• Provide fast, friendly service and assess customer needs.
• Ability to explain product options and guide customers to complete purchases.
• Willingness to learn product knowledge across departments.

Responsibilities

• Provide fast, friendly service by actively assisting customers and assessing their needs.
• Learn product information to help customers select and complete their projects.
• Maintain in-stock conditions and ensure the department is clean, safe and shop-able.

Job description

71960BR

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Job Description

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Benefits

• health care benefits
• 401K
• ESPP
• paid time off
• success sharing bonus

For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits.