Store Support

The Home Depot; Minot (ND); On-site; USD 21,000 - 26,000; Part time

Job summary

The Home Depot in Minot, ND is seeking a part-time Store Support Associate to help deliver an outstanding customer order fulfillment experience. You will assist customers with order status, direct them to departments, and perform administrative duties to support store operations.

Ideal candidates are detail-oriented, able to multitask, and work with minimal supervision while upholding high standards of customer satisfaction and integrity.

Responsibilities

• Assist customers with order status and general inquiries.
• Direct customers to store departments or merchandise as needed.
• Support office or administrative tasks to ensure smooth store operations.

Job description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.