Store Support

The Home Depot; Lexington (AL); In loco; USD 17.000 - 22.000; Tempo pieno

Descrizione del lavoro

The Home Depot in Lexington, KY is seeking an Associate for Store Support to help ensure an outstanding customer order fulfillment experience. The role involves assisting customers in the lot, handling administrative tasks, and answering questions about order status with accuracy and courtesy.

Ideal candidates are detail-oriented, able to work with little supervision, and capable of managing time effectively while supporting store operations and customer satisfaction.

Descrizione del lavoro

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

LEXINGTON

State

KY

Job Type

Store Support