Store Support

The Home Depot; Kirksville (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

The Home Depot in Kirksville, MO is seeking a Store Support associate responsible for non-sales functions, helping with order fulfillment, assisting customers in the lot, and providing essential administrative services to ensure outstanding customer satisfaction.

You will interact with customers, vendors, and carriers, answer questions on order status, and support cash handling and program compliance while staying detail‑oriented and time‑efficient.

Qualifications

• Experience in customer service and cash handling
• Proven time management and attention to detail
• Proven integrity and reliability on the job

Responsibilities

• Assist customers in the store environment and provide order status information
• Support store operations with minimal supervision and accuracy
• Interact with customers, vendors and carriers to ensure smooth processes and compliance

Skills

Customer service

Time management

Integrity

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

KIRKSVILLE

State

MO

Job Type

Store Support