Store Support

The Home Depot; Lewes (DE); On-site; USD 30,000 - 40,000; Full time

Job summary

The Home Depot in Lewes, Delaware is hiring for a Store Support position focused on non-sales tasks. You will help ensure an outstanding customer order fulfillment experience, assist customers in the lot, and provide administrative services as needed.

Role may involve direct interaction with customers, vendors, and carriers, and requires teamwork, integrity, and time-management skills to support store objectives and daily operations.

Qualifications

• Non-sales functions including order fulfillment, customer assistance in the lot, and administrative services.

Responsibilities

• Assist customers with order status and store services.
• Provide Office/Order Fulfillment/ Lot support and basic administrative tasks.

Job description

Job Description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

LEWES

State

DE

Job Type

Store Support