Store Support

The Home Depot; Nogales (AZ); On-site; USD 30,000 - 38,000; Full time

Job summary

The Home Depot in Nogales, AZ is seeking Store Support associates to perform non-sales duties such as order fulfillment, helping customers in the lot, and providing administrative services. These roles require reliability, attention to detail, and the ability to work with teammates and vendors to keep store operations running smoothly.

Associates will interact with customers, guide them to departments, answer product order status questions, and support cash handling and program compliance while

Responsibilities

• Handle non-sales functions including order fulfillment, assisting customers in the lot, and administrative services.

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

NOGALES

State

AZ

Job Type

Store Support