Store Support

The Home Depot; Kerrville (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot in Kerrville, TX is seeking Store Support associates to handle non-sales functions and help ensure a smooth customer order fulfillment experience. Roles may include assisting customers, office tasks, and providing administrative services with minimal supervision.

You will work cooperatively with other associates, vendors, and carriers, respond to operational needs, and focus on store objectives while maintaining high integrity and attention to detail in daily operations.

Qualifications

• Non-sales functions in a store setting.
• Ability to work cooperatively with associates, vendors, and carriers.
• Strong time management, attention to detail, and integrity.

Responsibilities

• Assist customers in non-sales tasks and provide administrative support.
• Help with order fulfillment and store operations to ensure customer satisfaction.

Job description

Job Description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

KERRVILLE

State

TX

Job Type

Store Support