Store Support

The Home Depot; Boerne (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

The Home Depot in Boerne, TX is seeking a Store Support Associate to perform non-sales tasks, assist with order fulfillment, and help customers in the lot while upholding store standards.

The role emphasizes teamwork with associates and vendors, requires strong time management, and focuses on delivering exceptional customer service through efficient store operations and administrative support.

Qualifications

• Non-sales functions including order fulfillment, customer assistance, and administrative tasks.

Responsibilities

• Assist customers in the lot and provide administrative support as needed.
• Support order fulfillment processes with accuracy and attention to detail.
• Direct customer or vendor interaction as required to fulfill store duties.

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

BOERNE

State

TX

Job Type

Store Support