Store Support

The Home Depot; Bastrop (LA); On-site; USD 28,000 - 36,000; Full time

Job summary

The Home Depot in Bastrop, TX is seeking an Store Support candidate to assist customers with order status, locate products, and perform store operations tasks. This role emphasizes teamwork, integrity, and delivering a high level of customer satisfaction.

Associates may engage in order fulfillment, lot assistance, and general administrative duties, working with supervision to meet store objectives and company standards.

Qualifications

• Experience in customer service or retail settings preferred.
• Ability to work with minimal supervision and meet store objectives.
• Strong time-management and organization skills.

Responsibilities

• Assist customers with order status and locating products.
• Support in-store operations including order fulfillment and cashier-related tasks.
• Collaborate with store team to improve customer satisfaction.

Skills

Customer service

Time management

Detail oriented

Job description

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

BASTROP

State

TX

Job Type

Store Support