Store Support

The Home Depot; Kapolei (HI); On-site; USD 23,000 - 25,000; Full time

Job summary

The Home Depot in Kapolei, Hawaii is seeking a Store Support associate to help ensure smooth operations and a high level of customer satisfaction. This role may involve assisting customers in the lot, handling administrative tasks, and supporting store objectives with minimal supervision.

You will contribute to order fulfillment, direct customers to departments, answer questions on product status, and help with cash handling and program compliance.

Qualifications

• Customer service experience preferred.
• Cash handling accuracy and attention to detail.
• Ability to work with minimal supervision.

Responsibilities

• Assist customers with order fulfillment and store inquiries.
• Provide administrative support and help maintain store operations.
• Direct customers to departments or merchandise and answer product status questions.

Job description

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

KAPOLEI

State

HI

Job Type

Store Support

Pay Range

$16.50 - $18.50