Store Support

The Home Depot; Tumwater (WA); On-site; USD 25,000 - 28,000; Full time

Job summary

The Home Depot in Tumwater, WA is seeking Store Support associates to perform non-sales tasks and ensure a high level of customer satisfaction.

You will assist customers, support merchandise flow, answer questions about order status, and perform administrative duties with minimal supervision. The role emphasizes teamwork with vendors and other associates, strong time management, and attention to detail in a fast-paced environment.

Responsibilities

• Store Support roles handle non-sales tasks, order fulfillment, assist customers, and perform administrative services.

Job description

Job Description

Store Support

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities.

Specific Positions May Include

• Associate Coordinator: $20.00
• Export Associate: $20.00
• Janitor: $18.00
• Lot Associate: $18.00
• Office Associate: $19.00
• Order Fulfillment Associate: $19.00