Store Support

The Home Depot; Huntington Park (CA); Presencial; USD 29.000 - 42.000; Jornada completa

Descripción de la vacante

The Home Depot in Huntington Park, CA is seeking an Store Support Associate to handle non-sales functions and support the customer order fulfillment process on the floor and in the yard.

You will work cooperatively with other associates, vendors and customers, demonstrating time management, attention to detail, and a high level of integrity while contributing to store objectives. Typical tasks include assisting customers with order status and directing them to departments.

Formación

• Non-sales function responsibilities for store support positions.
• Must be detail-oriented with proven time management skills.
• Demonstrates a high level of integrity at all times.
• Ability to work cooperatively with other associates, vendors, carriers and customers, with little to some supervision.

Responsabilidades

• Assist customers in the order fulfillment process on the floor and in the lot.
• Provide administrative services as needed and communicate product order status.
• Direct customers to store departments or merchandise and handle basic cash management or program compliance.

Descripción del empleo

Job Description

71968BR

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.