Store Support

The Home Depot; Huntington Beach (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

The Home Depot in Huntington Beach is seeking Store Support Associates to help with non-sales duties including order fulfillment, assisting customers in the lot, and performing administrative tasks to support store operations.

Positions include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative. Candidates should demonstrate integrity, strong time management, attention to detail, and the ability to work cooperatively with coworkers and vendors.

Qualifications

• Must be detail-oriented and have proven time management skills.
• Ability to work cooperatively with Associates, vendors, and carriers.
• Demonstrates a high level of integrity at all times.

Responsibilities

• Provide non-sales support including order fulfillment and administrative tasks.
• Assist customers in the lot and answer product order status questions.
• Handle cash management or program compliance where applicable.

Job description

77877BR

Job Description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.