Store Support

The Home Depot; Hollywood (AL); On-site; USD 28,000 - 30,000; Full time

Job summary

The Home Depot in Hollywood, CA is seeking a Store Support Associate to help provide an outstanding customer experience through order fulfillment, customer assistance in the lot, and administrative support.

This role requires teamwork, integrity, and strong time-management, with duties that include guiding customers, processing orders, and ensuring program compliance under minimal supervision. A detail-oriented approach and reliable communication are essential.

Qualifications

• Non-sales role requiring customer service, order fulfillment, and administrative tasks.

Responsibilities

• Assist with order fulfillment and customer inquiries to improve satisfaction.
• Support store operations including cash handling, directing customers, and compliance.

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

HOLLYWOOD

State

CA

Job Type

Store Support

Pay Range

$20.00 - $22.00