Store Support

The Home Depot; Village of Brewster (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

A major home improvement retailer is seeking associates for Store Support positions in Brewster, NY. In this role, you will be responsible for ensuring an outstanding customer order fulfillment experience, assisting customers, and performing various administrative tasks. A successful candidate must be able to work cooperatively with others, demonstrate strong time management skills, and maintain high standards of integrity. Key functions include directing customers and handling specific operational responsibilities.

Qualifications

• Ability to work cooperatively with other associates.
• Proven time management skills required.
• High level of integrity and customer focus essential.

Responsibilities

• Ensure customer order fulfillment experience.
• Assist customers in the lot and answer inquiries.
• Handle cash management and compliance tasks.

Skills

Detail-oriented

Time management

Customer service

Job description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.