Store Support

The Home Depot; Costa Mesa (CA); Presencial; USD 21.000 - 25.000; Jornada completa

Descripción de la vacante

The Home Depot in Costa Mesa, CA is seeking Store Support associates to assist with non-sales functions, help customers in the lot, and support order fulfillment. These roles emphasize teamwork, accuracy, and customer focus in a high-volume retail environment.

Positions may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative, with duties spanning order status inquiries, cash handling, and program compliance as needed.

Formación

• Positions include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Descripción del empleo

77388BR

Job Description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.