Store Support

The Home Depot; Brunswick (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Brunswick, GA is seeking associates for Store Support roles. Responsibilities include ensuring customer satisfaction through effective order fulfillment, assisting customers, and providing administrative services. The candidates must demonstrate strong time management skills, attention to detail, and integrity while working cooperatively with associates and vendors. This role plays a critical part in achieving store goals and enhancing the customer experience.

Qualifications

• Strong attention to detail and time management skills are essential.
• Must demonstrate integrity and focus on business objectives.
• Ability to work cooperatively with other associates and vendors.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot and provide administrative services.
• Direct customers to store departments and merchandise.

Skills

Attention to detail

Time management

Customer service skills

Cooperation

Job description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.