Store Supervisor & Omni-Channel Sales Lead

Abercrombie & Fitch Spain, SL; Scottsdale (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Bonus program

Paid time off

Volunteer day

Merchandise discount

Medical/dental/vision insurance

Life and disability insurance

Employee assistance program

Parental/adoption leave

401(k) with company match

Training and development

Career advancement

Job summary

Abercrombie & Fitch Co. is seeking a Store Supervisor to lead daily operations and deliver exceptional customer service in Scottsdale.

You will supervise salesfloor and stockroom, coordinate staffing, training, and payroll, and drive sales through product knowledge and visual presentation. Candidates should have a Bachelor's degree or one year of supervisory experience in a customer-facing role, strong communication, teamwork, initiative, and the ability to thrive in a fast-paced environment.

Qualifications

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Strong customer focus and a track record of delivering service excellence.
• Excellent communication and interpersonal skills; ability to coach and develop others.
• Team-building capabilities with the confidence to lead in a fast-paced retail environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Communication skills

Team leadership

Interpersonal skills

Initiative

Detail orientation

Education

Bachelor's degree

1 year supervisory experience

Job description

Abercrombie & Fitch Co. is seeking a Store Supervisor to lead daily operations and deliver exceptional customer service in Scottsdale.

You will supervise salesfloor and stockroom, coordinate staffing, training, and payroll, and drive sales through product knowledge and visual presentation. Candidates should have a Bachelor's degree or one year of supervisory experience in a customer-facing role, strong communication, teamwork, initiative, and the ability to thrive in a fast-paced environment.