Store Supervisor – Omni-Channel & Growth Leader

Abercrombie & Fitch Spain, SL; Westlake (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Quarterly bonus

Paid time off

Volunteer day

Merchandise discount

Medical insurance

Life insurance

Disability insurance

Parental leave

401(k) match

Training & development

Career advancement

Global team

Job summary

Abercrombie & Fitch Co. is seeking a store supervisor to lead daily operations, supervise staff, and ensure top-tier customer service across the sales floor and stockroom.

You will manage scheduling and payroll, train associates, and uphold brand standards while driving sales and maintaining visual displays. The role requires a bachelor's degree or one year of supervisory experience in a customer-facing setting, with a strong customer focus and knowledge of fashion trends.

Qualifications

• Bachelor's degree or one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Supervisory experience

Customer service

Staff scheduling

Payroll management

Training staff

Brand knowledge

Visual merchandising

Inventory control

POS systems

Omni-channel fulfillment

Education

Bachelor's degree OR 1 year supervisory experience

Tools

POS software

Job description

Abercrombie & Fitch Co. is seeking a store supervisor to lead daily operations, supervise staff, and ensure top-tier customer service across the sales floor and stockroom.

You will manage scheduling and payroll, train associates, and uphold brand standards while driving sales and maintaining visual displays. The role requires a bachelor's degree or one year of supervisory experience in a customer-facing setting, with a strong customer focus and knowledge of fashion trends.