Store Supervisor - Luxury Retail Leader & Clienteling

tapestry; Woodbury (CT); On-site; USD 50,000 - 70,000; Full time

Job summary

Kate Spade New York is seeking a Supervisior to support store leadership by creating a customer-first, high-energy sales environment with strong floor supervision. The role drives productivity and profitability through team building, coaching, goal setting, client development, and adherence to Kate Spade standards.

Responsibilities include driving personal sales, building client relationships, coaching and onboarding, and managing opening/closing procedures, cash handling, and inventory with

Qualifications

• Strong written and verbal communication skills.
• 2+ years in a retail service environment in a management or floor leadership role.
• Ability to communicate with customers and staff and manage the sales floor.

Responsibilities

• Drive personal sales performance and lead the team to hit KPI targets.
• Build client relationships and elevate in-store and after-sales experiences.
• Coach and onboard team members; support recruitment and development.
• Oversee opening/closing procedures, cash handling, and POS operations.
• Lead omni-channel and live-selling initiatives and manage stockroom.

Skills

Communication skills

Multi-tasking

Excel

Word

PowerPoint

Outlook

Social media literacy

Clienteling systems

English proficiency

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Kate Spade New York is seeking a Supervisior to support store leadership by creating a customer-first, high-energy sales environment with strong floor supervision. The role drives productivity and profitability through team building, coaching, goal setting, client development, and adherence to Kate Spade standards.

Responsibilities include driving personal sales, building client relationships, coaching and onboarding, and managing opening/closing procedures, cash handling, and inventory with