Store Supervisor: Elevate Customer Experience

FashionUnited; Sioux Falls (SD); On-site; USD 24,796 - 33,062; Full time

Job summary

Vans is seeking a Supervisor to support the store leadership team and drive a best-in-class customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, and store standards.

Ideal candidates have 1+ years in retail leadership in a fast-paced environment and a High School Diploma or equivalent. This role emphasizes teamwork, inclusivity, and delivering exceptional service.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High School Diploma or equivalent preferred.
• Proven ability to drive results through store teams and exceed sales and profit goals.
• Strong verbal and written communication skills.
• Ability to stand and move throughout the store; physically capable of lifting light to moderate weight.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset.
• Coach and develop associates to meet productivity goals.
• Supervise daily store operations including opening/closing and floor coverage.
• Support stockroom operations by organizing inventory and processing shipments.
• Maintain visual merchandising standards and product replenishment aligned with brand directives.
• Promote community engagement by participating in local initiatives and events.

Skills

Customer engagement

Coaching

Team leadership

Merchandising

Store operations

Communication

Education

High School Diploma

Tools

Retail software tools

Job description

Vans is seeking a Supervisor to support the store leadership team and drive a best-in-class customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, and store standards.

Ideal candidates have 1+ years in retail leadership in a fast-paced environment and a High School Diploma or equivalent. This role emphasizes teamwork, inclusivity, and delivering exceptional service.