Store Supervisor: Lead Team & Elevate Customer Experience

VFCorporation; New York (NY); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Incentive potential

Medical plan options

Job summary

Kipling in New York is seeking a Supervisor to support the store’s leadership team and drive an exceptional customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, and store standards.

You will partner with the Store Manager to maximize profitability, foster an inclusive culture, and contribute to the store’s success in a fast‑paced retail environment. Prior leadership experience is valued.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high‑performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution‑oriented and flexible in a fast‑paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer‑centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures and floor coverage.
• Support stockroom operations by organizing inventory and processing shipments.
• Assist in training and onboarding new team members; provide ongoing feedback.
• Maintain visual merchandising standards and product replenishment in line with brand directives.
• Support inventory integrity through proper shipping, receiving and loss prevention.
• Promote community engagement by participating in local initiatives and events.

Skills

Store leadership

Coaching

Communication

Flexibility

Independent work

Physical stamina

Education

High School Diploma or equivalent

Tools

Word processing

Spreadsheets

Retail software tools

Job description

Kipling in New York is seeking a Supervisor to support the store’s leadership team and drive an exceptional customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, and store standards.

You will partner with the Store Manager to maximize profitability, foster an inclusive culture, and contribute to the store’s success in a fast‑paced retail environment. Prior leadership experience is valued.