Store Supervisor: Lead, Coach & Elevate Customer Experience

VF Outdoor, LLC; Commerce (CA); On-site; USD 29,000 - 40,000; Full time

Job summary

Kipling in Commerce, CA is seeking a Supervisor to support the store's leadership team and drive a best-in-class customer experience. You will coach and develop associates, model selling behaviors, and ensure operational excellence across engagement, merchandising, and store standards.

Collaborate with the Store Manager to maximize profitability, foster an inclusive team culture, and deliver exceptional service in a fast-paced retail environment.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High School Diploma or equivalent preferred; hands-on achievements valued over formal credentials.

Responsibilities

• Deliver a high level of personalized customer engagement.
• Support the store team in achieving and exceeding sales goals.
• Model selling behaviors and foster a consumer-centric mindset.
• Coach and develop associates to meet productivity goals.
• Supervise daily store operations including opening and closing procedures.
• Support stockroom operations and timely product flow to the sales floor.
• Assist in training and onboarding new team members.
• Maintain visual merchandising standards and product replenishment.
• Promote community engagement and uphold safety policies.

Skills

Customer engagement

Coaching

Leadership

Merchandising

Opening procedures

Education

High School Diploma

Tools

POS systems

Retail software

Job description

Kipling in Commerce, CA is seeking a Supervisor to support the store's leadership team and drive a best-in-class customer experience. You will coach and develop associates, model selling behaviors, and ensure operational excellence across engagement, merchandising, and store standards.

Collaborate with the Store Manager to maximize profitability, foster an inclusive team culture, and deliver exceptional service in a fast-paced retail environment.