Retail Store Supervisor: Lead, Coach & Elevate Experience

Kipling Limited; Commerce, Northern (CA, KY); Hybrid; USD 29,000 - 40,000; Full time

Job summary

Kipling Limited is seeking a Supervisor to support the store leadership team, drive a best-in-class customer experience, and mentor associates in a fast-paced retail setting. You will help maximize store profitability while maintaining brand standards and fostering an inclusive team culture.

The role emphasizes coaching, stockroom operations, and adherence to policies, with a focus on delivering exceptional service daily.

Qualifications

• 1+ years retail or store leadership experience.
• Ability to drive results through store teams and exceed sales goals.
• Strong verbal and written communication skills.

Responsibilities

• Deliver personalized customer engagement through authentic interactions.
• Coach and develop associates to meet productivity and customer-service goals.
• Supervise daily store operations including opening/closing, floor coverage and task delegation.
• Support inventory integrity with shipping/receiving and loss prevention practices.
• Maintain visual merchandising standards and ensure timely product replenishment.
• Promote community engagement and uphold store policies and safety standards.

Skills

Store leadership

Coaching

Customer engagement

Communication

Sales goals

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Kipling Limited is seeking a Supervisor to support the store leadership team, drive a best-in-class customer experience, and mentor associates in a fast-paced retail setting. You will help maximize store profitability while maintaining brand standards and fostering an inclusive team culture.

The role emphasizes coaching, stockroom operations, and adherence to policies, with a focus on delivering exceptional service daily.