Store Supervisor: Lead Service & Sales Team

Total Wine & More; Roseville (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, p

401(k)

HSA

FSA

Disability & life insurance coverage

Paid parental leave

Pet insurance

Critical illness and accident 보험

Discounted home and auto insurance

College tuition assistance

Career development & product training

Consumer classes

Job summary

Total Wine & More in Roseville, CA is seeking a capable Supervisor to support store operations, lead by example, and help cultivate a high‑performing sales and service culture that delivers best‑in‑class customer experiences.

You will supervise frontline teammates, coach peers, manage training, and ensure compliance with alcohol regulations while maintaining safety and a welcoming store environment.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of experience, 1+ year in a supervisory role within retail.
• Strong interpersonal skills and a team player mindset.
• Experience resolving customer issues and coaching peers.
• Familiarity with POS systems and inventory management software.
• Ability to work a flexible schedule, including evenings and weekends.

Responsibilities

• Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs).
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
• Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Maintain store safety and cleanliness standards across the store.
• Perform other duties as assigned.

Skills

Interpersonal skills

Team player mindset

Customer issue resolution

Coaching peers

Flexible schedule

Education

High school diploma or equivalent

Tools

POS system

Inventory management software

Job description

Total Wine & More in Roseville, CA is seeking a capable Supervisor to support store operations, lead by example, and help cultivate a high‑performing sales and service culture that delivers best‑in‑class customer experiences.

You will supervise frontline teammates, coach peers, manage training, and ensure compliance with alcohol regulations while maintaining safety and a welcoming store environment.