Store Supervisor: Lead Operations & Customer Experience

GOODWILL SOUTH FLORIDA TEP LLC

Florida

On-site

USD 45,000 - 60,000

Full time

14 days+

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Job summary

Goodwill South Florida Tep LLC is seeking a Store Supervisor to support the Store Manager and Assistant Manager in all aspects of store operations, including financial performance, personnel management, front-end cash handling, floor and visual merchandising, loss prevention, and enforcing company policies.

The Supervisor will also train others and cross-train in Processing, Cashiering, Sales Floor, and Visual Merchandising.

Qualifications

One year of lead/supervisory experience with 3-10 team members in retail.
Knowledge of profit/loss, sales, or cost management accounting.
Strong interpersonal skills with customers, donors and staff.
High integrity and business ethics; excellent organization and communication.
Strong math skills; proficient in English; bilingual English/Spanish a plus.
Computer literacy required for reports and scheduling.

Responsibilities

Open and close the store; tally cash registers and make deposits.
Generate store reports daily, weekly, and monthly; manage schedules.
Train and cross-train staff across Processing, Cashiering, Sales Floor, Visual Merchandising.
Maintain clean, orderly processing areas and support customer service.
Monitor loss prevention and enforce company policies; ensure safety.
Assist Store Manager in all store operations and leadership duties.