Store Supervisor - Lead & Elevate Customer Experience

Vans; Newark (DE); On-site; USD 23,000 - 35,000; Part time

Benefits offered by this job

40 paid hours of service time yearly

Employee discounts

Ski pass discounts

Job summary

Timberland in Newark, Delaware is seeking a part-time Supervisor to lead and coach front-line teammates, ensuring an exceptional customer experience and operational excellence.

You’ll partner with store leadership to drive sales, manage daily operations, and maintain brand standards while fostering an inclusive team culture. The role suits someone with retail leadership in a fast-paced environment.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Strong verbal and written communication skills with the ability to influence across all levels.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.

Skills

Sales goals

Coaching

Communication

Retail software

Education

High school diploma or equivalent

Associate degree preferred

Tools

Retail software tools

Job description

Timberland in Newark, Delaware is seeking a part-time Supervisor to lead and coach front-line teammates, ensuring an exceptional customer experience and operational excellence.

You’ll partner with store leadership to drive sales, manage daily operations, and maintain brand standards while fostering an inclusive team culture. The role suits someone with retail leadership in a fast-paced environment.