Store Supervisor: Elevate Customer Experience & Sales

Timberland; Deer Park (NY); On-site; USD 30,000 - 41,000; Full time

Job summary

Timberland in Deer Park, NY is seeking a Supervisor to support the store’s leadership team and drive an exceptional customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across engagement, merchandising, and store standards.

In partnership with the Store Manager, you will maximize store profitability, foster an inclusive team culture, and contribute to the store’s success.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced environment.
• High school diploma or equivalent; associate degree preferred.

Responsibilities

• Lead store team in delivering personalized customer engagement and achieving sales goals.
• Coach and develop associates; ensure operational excellence in engagement, merchandising, and store standards.
• Partner with Store Manager to maximize profitability and foster an inclusive culture.
• Oversee daily store operations, opening/closing, floor coverage, and task delegation.
• Support stockroom operations, inventory flow, and timely product replenishment.
• Train and onboard new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and brand-aligned replenishment.
• Ensure inventory integrity through proper shipping, receiving, and loss prevention.
• Promote community engagement and participate in local events.
• Uphold policies, safety standards, and operational procedures.

Skills

Coaching

Leadership

Communication

Adaptability

Prioritization

Tech literacy

Physical stamina

Education

High school diploma or equivalent

Associate degree preferred

Tools

POS systems

Job description

Timberland in Deer Park, NY is seeking a Supervisor to support the store’s leadership team and drive an exceptional customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across engagement, merchandising, and store standards.

In partnership with the Store Manager, you will maximize store profitability, foster an inclusive team culture, and contribute to the store’s success.