Store Supervisor: Lead Customer Service & Ops

Deseret Management Corporation; Ogden, Northern (UT, KY); Hybrid; USD 20,000 - 28,000; Full time

Benefits offered by this job

Excellent medical, dental, and life

Paid leave and holidays

401(k) with company matching

Merchandise discount

Company-funded retirement plan

Job summary

Deseret Book in Ogden, UT is seeking a Store Supervisor to lead daily retail operations and deliver exceptional customer service. You will oversee cashiering, merchandise presentation, and store recovery, while coaching and motivating team members to meet service standards.

The role requires flexible scheduling across mornings, evenings, and weekends, with a 40-hour work week. Prior retail experience and strong interpersonal skills are preferred, and you will be responsible for opening/closing

Qualifications

• Excellent customer service and communication skills.
• Ability to coach and lead store associates.
• Proficient cashiering and basic computer skills.
• Flexible to work days, evenings, Saturdays, and holidays.

Responsibilities

• Sell Deseret Book products and services in a retail store environment.
• Oversee store operations: cashiering, gift wrapping, merchandise presentation, shipping/receiving.
• Supervise, train, and motivate store associates.
• Perform opening and closing duties.
• Schedule: 40 hours a week with varied shifts.

Skills

Customer interaction

Coaching & leadership

Teamwork

Cashiering skills

Flexible shifts

Tools

POS systems

Job description

Deseret Book in Ogden, UT is seeking a Store Supervisor to lead daily retail operations and deliver exceptional customer service. You will oversee cashiering, merchandise presentation, and store recovery, while coaching and motivating team members to meet service standards.

The role requires flexible scheduling across mornings, evenings, and weekends, with a 40-hour work week. Prior retail experience and strong interpersonal skills are preferred, and you will be responsible for opening/closing