Store Supervisor: Lead Customer Service & Ops

Deseret Management Corporation

Ogden, Northern (UT, KY)

Hybrid

USD 20,000 - 28,000

Full time

5 days ago
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Benefits offered by this job

Excellent medical, dental, and life
Paid leave and holidays
401(k) with company matching
Merchandise discount
Company-funded retirement plan

Job summary

Deseret Book in Ogden, UT is seeking a Store Supervisor to lead daily retail operations and deliver exceptional customer service. You will oversee cashiering, merchandise presentation, and store recovery, while coaching and motivating team members to meet service standards.

The role requires flexible scheduling across mornings, evenings, and weekends, with a 40-hour work week. Prior retail experience and strong interpersonal skills are preferred, and you will be responsible for opening/closing

Qualifications

  • Excellent customer service and communication skills.
  • Ability to coach and lead store associates.
  • Proficient cashiering and basic computer skills.
  • Flexible to work days, evenings, Saturdays, and holidays.

Responsibilities

  • Sell Deseret Book products and services in a retail store environment.
  • Oversee store operations: cashiering, gift wrapping, merchandise presentation, shipping/receiving.
  • Supervise, train, and motivate store associates.
  • Perform opening and closing duties.
  • Schedule: 40 hours a week with varied shifts.

Skills

Customer interaction
Coaching & leadership
Teamwork
Cashiering skills
Flexible shifts

Tools

POS systems

Job description

Deseret Book in Ogden, UT is seeking a Store Supervisor to lead daily retail operations and deliver exceptional customer service. You will oversee cashiering, merchandise presentation, and store recovery, while coaching and motivating team members to meet service standards.

The role requires flexible scheduling across mornings, evenings, and weekends, with a 40-hour work week. Prior retail experience and strong interpersonal skills are preferred, and you will be responsible for opening/closing

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