Store Supervisor & Team Leader - Customer Experience

Deseret Book Company; Town of Ogden (NY); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Excellent health insurance

Dental and life insurance

Paid leave and holidays

Retirement plan

401(k) matching

Merchandise discount

Job summary

Deseret Book Company is seeking a full-time Retail Associate in Ogden, Utah. The role involves selling products in-store, delivering exceptional customer service, and supporting cashiering and store operations.

You will supervise and train staff, assign tasks, and ensure smooth opening and closing procedures. The position requires flexibility across days, evenings, and weekends, with a starting wage of $17.55 per hour.

Qualifications

• Ability to interact with customers in-person and over the phone.
• Coach and lead store associates.
• Proactive problem solving and willingness to learn.

Responsibilities

• Sell Deseret Book products in a retail setting.
• Deliver excellent customer service and assist with cashiering.
• Oversee store operations: merchandising, shipping/receiving, and store recovery.
• Supervise, train, and motivate store associates.
• Handle opening/closing duties and shift scheduling.

Skills

Customer service

Sales experience

Cashiering

Team leadership

Shift flexibility

Communication

Product knowledge

Job description

Deseret Book Company is seeking a full-time Retail Associate in Ogden, Utah. The role involves selling products in-store, delivering exceptional customer service, and supporting cashiering and store operations.

You will supervise and train staff, assign tasks, and ensure smooth opening and closing procedures. The position requires flexibility across days, evenings, and weekends, with a starting wage of $17.55 per hour.