Store Operations Supervisor - Mission-Driven Retail Lead

The Church of Jesus Christ of Latter-day Saints; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401K and benefits

Job summary

The Church of Jesus Christ of Latter-day Saints in Dallas seeks a store supervisor to lead a team of 3-10 clerks, missionaries, and volunteers. The role manages store operations autonomously, ensuring a respectful, Christlike environment and delivering excellent customer service while aligning with budget and KPI targets.

The ideal candidate has a Bachelor’s in business, 3+ years of leadership, and experience with POS systems and MS Office.

Qualifications

• Bachelor's degree in business or related field and two years' experience in retail or service industry.
• Minimum three years of experience leading others.
• Ability to motivate others and guides training and development of staff.
• Familiarity with point-of-sale systems and basic troubleshooting.
• Excellent interpersonal skills, including written and verbal communication.
• Ability to work Saturdays and holidays as needed.

Responsibilities

• Directs and supervises employees engaged in sales, inventory activities, reconciling cash payments and other related duties
• Performs and oversees work activities of sales clerks, including greeting customers, personal fitting consultation and product knowledge, cleaning and organizing store, shelves and displays, and selling merchandise
• Plans and prepares work schedules and keep records of employees' schedules and timesheets
• Manages relationships with service missionary coordinators to coordinate staffing needs
• Regularly supervises the work of others, including employees, missionaries, and volunteers
• Provides suggestions and recommendations as to the hiring, firing, advancement, promotion, or any other change of status of employees under their supervision
• Directs all store operations with a focus on continuous improvement
• Provides and ensures excellent customer service by greeting and assisting customers, responding to customer inquiries and complaints, and acting as a path for escalation
• Manages store presentation and retail visual standards
• Reviews inventory and sales records, ensures sufficient in-stock levels and adequate inventory to meet customers' needs, and maintains awareness of and provides input regarding consumer demand
• Monitors and assists in planning of annual budget, manages expenses, and proposes future project costs
• Oversees the store operation schedule and responsible for key performance indicators, including: inventory goals, expense goals, sales goals, exceptional customer service

Skills

Leadership experience

Interpersonal skills

Communication skills

Time management

Education

Bachelor's degree in business or related field

Tools

MS Office Suite

POS systems

Job description

The Church of Jesus Christ of Latter-day Saints in Dallas seeks a store supervisor to lead a team of 3-10 clerks, missionaries, and volunteers. The role manages store operations autonomously, ensuring a respectful, Christlike environment and delivering excellent customer service while aligning with budget and KPI targets.

The ideal candidate has a Bachelor’s in business, 3+ years of leadership, and experience with POS systems and MS Office.