Store Supervisor: Lead Customer Experience & Ops

VFCorporation; Charleston (SC); On-site; USD 23,000 - 30,000; Full time

Job summary

Vans in Charleston, SC is seeking a dynamic Retail Supervisor to support the store leadership team and deliver a best-in-class customer experience in a fast-paced environment.

You will oversee daily operations, merchandising, and inventory flow while modeling selling behaviors and maintaining brand standards. Strong communication and leadership will foster an inclusive, high-performance team culture.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight.

Responsibilities

• Lead by example to support the store's leadership team and deliver an outstanding customer experience.
• Coach and develop associates to achieve sales goals and maintain brand standards.
• Oversee daily store operations, merchandising, inventory flow, and loss prevention practices.

Skills

Retail leadership

Coaching

Customer engagement

Communication

Independent work

Education

High School Diploma or equivalent

Tools

POS system

Spreadsheet software

Word processing

Job description

Vans in Charleston, SC is seeking a dynamic Retail Supervisor to support the store leadership team and deliver a best-in-class customer experience in a fast-paced environment.

You will oversee daily operations, merchandising, and inventory flow while modeling selling behaviors and maintaining brand standards. Strong communication and leadership will foster an inclusive, high-performance team culture.