Store Supervisor - Growth, Flex Hours & Benefits

The Honey Baked Ham Company, LLC; Ballwin (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Casual environment

Flexible hours

Career growth opportunities

Medical insurance

401(k)

Job summary

The Honey Baked Ham Company LLC is seeking a Store Supervisor to lead daily store operations and ensure excellent customer service at our Ballwin location. This is a full-time, benefits-eligible role that supports all aspects of store performance.

You will hire and train associates, manage staffing, uphold sanitation, and drive sales through effective merchandising and catering fulfillment. Join our approachable, growth-minded team!

Qualifications

• High school diploma or equivalent.
• Basic computer skills including Word, Excel and Outlook.
• 2 years of restaurant or service industry experience desirable.
• Prior supervisory experience recommended.
• Valid driver's license and reliable transportation.

Responsibilities

• Manage store operations and assume all operational control in the absence of Manager.
• Assist in hiring and training of all associates and ensure expectations for each position are met.
• Be able to effectively work and train all positions in both the front and back of the house.
• Performs various administrative functions i.e banking and scheduling meeting.
• Coaches associates using established processes and tools including Huddles, Observation checklists, and Ham Evaluations.
• Execute store opening / closing procedures and daily / weekly reports.
• Manage/monitor labor and adjust the store staffing based on the demands of the business.
• Monitor production and sales efficiencies including wait times, yields and product quality.
• Ensures proper sanitation procedures are followed including hand dip, hair nets, gloves and aprons. Ensures proper use of equipment. Monitors stacking and clean up duties.
• Ensures FIFO rotation of all product in FOH and BOH including unproduced and produced hams and turkeys.
• Handles complaints with 100% Customer satisfaction according to Company policy.
• Participate in catering and gifting sales and fulfillment in all B2B and Catering processes.
• Lead merchandising transition from promotion to promotion and ensures proper Holiday and non-Holiday set up.

Skills

Customer service

Supervisory experience

Computer skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The Honey Baked Ham Company LLC is seeking a Store Supervisor to lead daily store operations and ensure excellent customer service at our Ballwin location. This is a full-time, benefits-eligible role that supports all aspects of store performance.

You will hire and train associates, manage staffing, uphold sanitation, and drive sales through effective merchandising and catering fulfillment. Join our approachable, growth-minded team!