Store Supervisor: Customer Experience & Team Leadership

Gap; Towson (MD); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical, dental, vision and life ins.

Job summary

Gap Towson, MD is seeking a store associate to support the leadership team, role model selling behaviors, and deliver a best-in-class customer experience. You’ll help educate customers about loyalty programs, ensure tasks are completed efficiently, and leverage omni-channel tools to create a seamless shopping journey.

You are flexible, able to lift up to 30 pounds, and committed to Gap Inc’s values. The role includes holiday/evening/weekend shifts with benefits and employee discounts.

Qualifications

• Educate customers about loyalty programs to promote loyalty.
• Lead by example to demonstrate selling behaviors.
• Assist store leadership and complete tasks in a timely manner.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote customer loyalty by educating customers about our loyalty programs.
• Becoming an expert of the brand's selling behaviors and role modeling them with every customer.
• Support sales leader during non-peak hours with the customer as the primary focus.
• Collaborate with employees and ensure tasks are completed efficiently.
• Build and share expertise in the product lifecycle.
• Assist with opening/closing checklists and after-hours work as needed.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure compliance standards are met.

Skills

Customer service

Communication

Flexibility

Teamwork

Job description

Gap Towson, MD is seeking a store associate to support the leadership team, role model selling behaviors, and deliver a best-in-class customer experience. You’ll help educate customers about loyalty programs, ensure tasks are completed efficiently, and leverage omni-channel tools to create a seamless shopping journey.

You are flexible, able to lift up to 30 pounds, and committed to Gap Inc’s values. The role includes holiday/evening/weekend shifts with benefits and employee discounts.