Store Supervisor: Elevate Customer Experience & Sales

Gap; Chicago (IL); On-site; USD 23,556 - 28,929; Part time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) with company matching

Employee stock purchase plan

Medical, dental, vision and life 보험

See more of the benefits we offer.

Job summary

Gap is hiring to support store leadership and deliver a best-in-class customer experience in our Chicago location. As a team member, you will role model selling behaviors, educate customers on our loyalty programs, and ensure tasks are completed efficiently while staying upbeat and respectful to customers.

You’ll work with the leadership to optimize processes, leverage omni-channel experiences, and contribute to a positive work environment. Flexible scheduling, including weekends, is required.

Qualifications

• Experience delivering excellent customer service and driving loyalty.
• Ability to educate customers about loyalty programs and products.
• Willingness to work a flexible schedule including evenings and weekends.

Responsibilities

• Treat customers and employees with respect to maintain a positive environment.
• Promote loyalty program education and customer engagement.
• Model selling behaviors to deliver an exceptional customer experience.
• Support store leadership during off-peak hours with a customer-first focus.
• Collaborate with team to complete tasks on time and efficiently.
• Build product lifecycle expertise and ensure omni-channel consistency.
• Assist with opening/closing checklists and after-hours tasks.

Skills

Customer service

Salesmanship

Communication

Flexibility

Technical aptitude

Job description

Gap is hiring to support store leadership and deliver a best-in-class customer experience in our Chicago location. As a team member, you will role model selling behaviors, educate customers on our loyalty programs, and ensure tasks are completed efficiently while staying upbeat and respectful to customers.

You’ll work with the leadership to optimize processes, leverage omni-channel experiences, and contribute to a positive work environment. Flexible scheduling, including weekends, is required.