Store Supervisor & Customer Experience Leader

Total Wine & More; Melbourne (FL); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans

401(k), HSA, FSA

Disability & life insurance

Paid parental leave

Pet insurance

College tuition assistance

Job summary

Total Wine & More in Melbourne, Florida is looking for a Supervisor to support store operations and enhance the customer experience. You will lead a team in delivering top-notch service and ensure compliance with laws related to alcohol sales.

The ideal candidate will have supervisory experience in retail, strong interpersonal skills, and the ability to train team members. A variety of benefits are offered, including health care and paid time off.

Qualifications

• 1-3 years of experience, with 1+ year in a supervisory role within retail.
• Ability to work a flexible schedule, including evenings and weekends.
• Must be 21 years of age or older.

Responsibilities

• Support the management team in growing the company brand.
• Deliver outstanding customer service and resolve issues.
• Supervise team members and aid in their training.

Skills

Interpersonal skills

Team player mindset

Customer issue resolution

Coaching skills

Point-of-sale systems familiarity

Education

High school diploma or equivalent

Tools

Inventory management software

Job description

Total Wine & More in Melbourne, Florida is looking for a Supervisor to support store operations and enhance the customer experience. You will lead a team in delivering top-notch service and ensure compliance with laws related to alcohol sales.

The ideal candidate will have supervisory experience in retail, strong interpersonal skills, and the ability to train team members. A variety of benefits are offered, including health care and paid time off.